Privacy Policy

The Harold Holt Disappearance Reenactment Society Pty Ltd trading as the HHDRS (“we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, hold, use and disclose personal information when you visit www.hhdrs.org, contact us or use our services.

1. What personal information we collect

The personal information we collect may include:

  • your name

  • your email address

  • your telephone number

  • your business or organisation name

  • your address

  • information you provide when making an enquiry, requesting a quote, booking an appointment or engaging our services

  • payment and transaction information

  • records of our communications with you

  • information about how you use our website, including your IP address, browser type, device information and pages visited

  • shirt size

  • favourite sausage filling

  • any other information you choose to provide to us.

We generally do not collect sensitive information unless it is reasonably necessary for our activities and you consent to its collection, or its collection is otherwise permitted by law.

2. How we collect personal information

We may collect personal information:

  • directly from you when you contact us, complete a website form, subscribe to our communications, book an appointment or engage our services

  • through correspondence by telephone, email, social media or other communication channels

  • automatically through our website using cookies, analytics tools and similar technologies

  • from third parties where you have authorised the disclosure or where it is otherwise lawful.

Where practical, you may interact with us anonymously or using a pseudonym. However, we may need certain information to respond to your enquiry or provide our services.

3. Why we collect and use personal information

We may collect, hold and use your personal information to:

  • respond to enquiries and requests

  • provide quotes, products or services

  • manage bookings, projects and client relationships

  • process payments and maintain business records

  • communicate with you about our services

  • send marketing communications where you have consented or where otherwise permitted by law

  • operate, maintain and improve our website, services and customer experience

  • experiment with sausage fillings

  • monitor website usage and measure the effectiveness of our marketing

  • prevent fraud, misuse or security threats

  • comply with our legal and regulatory obligations

  • manage complaints or disputes.

If you do not provide requested information, we may not be able to respond fully to your enquiry or provide the relevant service.

4. Disclosure of personal information

We may disclose personal information to third parties where reasonably necessary to operate our business or provide our services, including:

  • employees, contractors and professional advisers

  • service providers that assist with website hosting, email, data storage, accounting, payments, bookings, customer management, marketing or analytics

  • suppliers and business partners involved in delivering services to you

  • sausage judging panels (domestic and international)

  • government authorities, regulators, courts or other parties where required or authorised by law

  • another party in connection with a proposed or completed sale, restructure or transfer of all or part of our business.

We do not sell or rent personal information to third parties.

5. Overseas disclosure and storage

Some of the service providers we use may store or process information outside Australia.

These providers may operate in countries including [LIST COUNTRIES IF KNOWN, SUCH AS THE UNITED STATES]. The privacy and data protection laws in those countries may differ from Australian laws.

Where required by law, we take reasonable steps to ensure overseas recipients handle personal information appropriately. If it is not practicable to identify the countries involved, you may contact us for further information.

6. Website cookies and analytics

Our website may use cookies and similar technologies to:

  • enable the website to function correctly

  • remember preferences

  • understand how visitors use the website

  • improve website performance

  • measure advertising and marketing effectiveness.

We may use third-party services such as [GOOGLE ANALYTICS, META PIXEL OR OTHER SERVICES USED]. These services may collect information about your interaction with our website and may combine it with information collected through other websites or services.

You can usually manage or disable cookies through your browser settings. Disabling cookies may affect how some parts of the website function.

For further information about third-party services, please review the privacy policies of the relevant providers.

7. Direct marketing

If you subscribe to our mailing list, make an enquiry or become a client, we may send you information about our services that we believe may be relevant to you, where permitted by law.

You can opt out at any time by:

  • using the unsubscribe link in an email

  • replying to the communication

  • contacting us using the details below.

We will process your request within a reasonable period.

8. How we protect personal information

We take reasonable administrative, technical and physical measures to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

These measures may include secure systems, password protection, restricted access, reputable service providers and appropriate business procedures.

No internet transmission or electronic storage system is completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security.

When personal information is no longer required, we take reasonable steps to securely delete or de-identify it, unless we are required by law to retain it.

9. Accessing or correcting your information

You may request access to the personal information we hold about you or ask us to correct information that is inaccurate, incomplete or out of date.

To make a request, contact us using the details below. We may need to verify your identity before providing access or making a correction.

In some circumstances, we may be permitted to refuse access. If this occurs, we will generally explain the reason, where required by law.

We do not charge for making a request, although we may charge a reasonable fee for the administrative cost of providing access where permitted.

10. Privacy complaints

If you have a question or complaint about how we have handled your personal information, please contact us using the details below.

Please provide sufficient information for us to understand and investigate your concern. We will acknowledge and respond to your complaint within a reasonable period.

If you are not satisfied with our response and the Privacy Act 1988 applies to our organisation, you may contact the Office of the Australian Information Commissioner:

Office of the Australian Information Commissioner
Website: www.oaic.gov.au
Telephone: 1300 363 992

11. Third-party websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We recommend reviewing their privacy policies before providing personal information.

12. Changes to this Privacy Policy

We may update this Privacy Policy occasionally to reflect changes to our business practices, technology or legal obligations.

The current version will be published on our website with the date of the latest update.

13. Contact us

For questions, requests or complaints relating to privacy, please contact:

The Harold Holt Disappearance Reenactment Society Pty Ltd
Trading as: HHDRS
ABN: 79 701 327 264
Privacy contact: Gretchen von Ribbentrop
Email: gretchen@hhdrs.org

Last updated: 04 October 2026